Terms of Service

Eligibility and Acceptance of Terms

By using this website, you confirm that you are of legal age to enter into a binding agreement in your province, state, or country of residence, or that you have obtained the consent of a parent or legal guardian where required.

You agree to use our website only for lawful purposes and in accordance with all applicable laws and regulations.

Products and Product Information

RIVALS makes reasonable efforts to ensure that product descriptions, photographs, sizing information, colours, materials, features, and other information displayed on our website are accurate.

However, colours and product appearance may vary slightly depending on lighting, photography, screen settings, production variations, and other factors.

We reserve the right to modify, update, limit, or discontinue any product, collection, colour, size, design, or feature at any time without prior notice.

Limited Releases and Availability

Certain RIVALS products may be released in limited quantities.

Adding an item to your cart does not reserve the product. A product is not secured until your order has been successfully completed and accepted.

We cannot guarantee that any product, size, colour, or collection will remain available or be restocked once sold out.

Preorders

Certain products may be offered for preorder before they are ready to ship.

When purchasing a preorder item, you acknowledge that the estimated shipping or release date displayed on the product page is an estimate and may change due to production, manufacturing, customs, transportation, quality control, or other circumstances.

Payment may be collected at the time the preorder is placed.

If a significant delay or material change affects your preorder, RIVALS may provide additional information or options where appropriate and required by applicable law.

Pricing

All prices displayed on our website are shown in the currency indicated at checkout and may be changed at any time without prior notice.

Applicable taxes, shipping fees, duties, or other charges may be calculated separately where applicable.

We reserve the right to correct pricing, promotional, or product information errors. If an error affects an order you have already submitted, we may contact you before processing the order and, where appropriate, provide the option to proceed under the corrected terms or cancel the affected order.

Orders

Submitting an order does not automatically guarantee its acceptance.

RIVALS reserves the right, subject to applicable law, to refuse, limit, or cancel an order for reasons including:

• Product or inventory availability
• Incorrect pricing or product information
• Suspected fraud or unauthorized transactions
• Payment authorization issues
• Orders placed using incorrect or incomplete information
• Misuse of promotional offers or discount codes
• Technical or system errors

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded in accordance with the original payment method and applicable law.

Payment

We may accept credit cards, debit cards, digital wallets, and other payment methods made available through our checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.

Payment processing may be performed by third-party payment providers and may also be subject to their respective terms and privacy practices.

Shipping and Delivery

We aim to process and ship orders within the estimated timeframes communicated on our website.

Shipping and delivery estimates are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to a shipping carrier, delivery may be affected by circumstances outside our reasonable control, including weather, customs processing, carrier disruptions, incorrect delivery information, or other transportation delays.

Customers are responsible for providing accurate and complete shipping information when placing an order.

Returns, Refunds and Exchanges

Returns, refunds, exchanges, and store credits are governed by our separate Refund & Exchange Policy .

By completing a purchase from RIVALS, you acknowledge that you have had the opportunity to review the applicable Refund & Exchange Policy before placing your order.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional conditions, expiration dates, product exclusions, minimum purchase requirements, or other restrictions.

Unless otherwise stated, promotional offers cannot be combined.

RIVALS reserves the right to modify or discontinue promotions and to reject the use of promotional codes where we reasonably believe they have been obtained, distributed, or used improperly.

Intellectual Property

The RIVALS name, branding, logos, graphics, photographs, product designs, artwork, written content, slogans, website design, and other original materials displayed through our website are owned by or licensed to RIVALS and may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, commercially exploit, or otherwise use RIVALS intellectual property without prior written authorization.

Purchasing a RIVALS product does not transfer ownership of any intellectual property rights associated with the brand or product design.

Prohibited Use

You may not use our website to engage in unlawful activity, interfere with the operation or security of the website, attempt unauthorized access to our systems, submit fraudulent information, distribute malicious software, or infringe the rights of RIVALS or any third party.

We reserve the right to restrict access to our services where we reasonably believe these Terms have been violated.

Third-Party Services

Our website may use or provide access to services operated by third parties, including payment processors, shipping carriers, ecommerce platforms, analytics providers, and other service providers.

RIVALS is not responsible for the independent practices, content, or services of third parties except where responsibility cannot legally be excluded.

Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, RIVALS will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability or consumer rights where doing so would be prohibited by law.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.

By using our website, you acknowledge that certain information may be processed as necessary to operate the website, process orders, deliver products, prevent fraud, provide customer service, and fulfill other legitimate business purposes described in our Privacy Policy.

Governing Law

These Terms of Service are governed by the applicable laws of Quebec, Canada, and the applicable federal laws of Canada, without limiting any mandatory consumer protection rights that may apply to you based on your place of residence.

Any dispute relating to these Terms will be handled in accordance with applicable law and any jurisdictional requirements that cannot legally be waived.

Changes to These Terms

RIVALS may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or legal requirements.

The most current version will be made available on our website. Changes will become effective when published unless otherwise stated or required by law.